To be a single point of contact for our customers for both inbound and outbound calls and online channels. Providing end to end support for a range of customer issues, providing support and advice on technical and general customer queries as well as service and sales support. Skill requirements: Superb telephone manner and listening skills. Excellent communication skills, both verbal and written, with the ability to translate the complex into more easily understood terms. Self-motivated and driven to take responsibility for customer issues, seeing them through to completion. Happy working alone or as part of a team, possessing strong relationship skills. Willing to work outside normal working hours to provide customer focused support shifts. Organised and methodical, driven to produce accurate and quality work. Demonstrate an interest in current and future technology. For more details and to apply contact luke@recruitmentworks.im or 01624 629676The JobCentre takes steps to monitor the accuracy and legality of all vacancies placed on our website, however the JobCentre cannot accept any responsibility or liability for the content of vacancies which employers place with us. If you have concerns about any positions advertised on this site please contact the employer, notifying us that you have done so.
