The opportunity: We're excited to offer a fantastic opportunity to join our dedicated Customer Services team in our state-of-the-art Douglas office. Our purpose goes far beyond policies and premiums, we're here to support customers with clarity, confidence, and care as they navigate important decisions. If you're passionate about delivering exceptional service and enjoy working in a dynamic, people-focused environment, this role could be a great fit for you. What you'll do: As a Customer Services Administrator, you'll be at the heart of our customer journey. You will: Own customer requests end-to-end, from policy reinstatements to surrender requests. Connect with customers, gathering information, offering updates, and providing a genuinely supportive experience. Maintain accurate records by updating key details in our systems with precision. For further details and to apply please click on the link below: https://www.careers.zurich.com/job-invite/132716/ Investigate customer requests, collaborating with colleagues to reach the best possible outcome quickly. Stay compliant with all company and regulatory guidelines. Grow your skills by joining regular team meetings, training sessions, and knowledge sharing opportunities.The JobCentre takes steps to monitor the accuracy and legality of all vacancies placed on our website, however the JobCentre cannot accept any responsibility or liability for the content of vacancies which employers place with us. If you have concerns about any positions advertised on this site please contact the employer, notifying us that you have done so.
