Our client is seeking a Senior Welcome & New Business. You will ensure client requests are processed accurately and efficiently, monitor daily workloads, allocate tasks, and maintain high service standards. The role involves performing complex processes, providing guidance and mentorship to junior staff, and supporting training and development. You will assist in updating procedures, tracking team performance, and identifying improvements to enhance workflow and service delivery. The ideal candidate will have at least five years' experience in Financial Services, strong customer-facing administration skills, excellent attention to detail, and proficiency in Microsoft Office. A proactive, adaptable approach, strong communication skills, and a commitment to compliance and continuous improvement are essential. This role offers the opportunity to make a real impact in a high-performing, client-focused environment. Register your interest by emailing jobs@bespoke.co.im or registering through our website www.bespoke.co.im/contactThe JobCentre takes steps to monitor the accuracy and legality of all vacancies placed on our website, however the JobCentre cannot accept any responsibility or liability for the content of vacancies which employers place with us. If you have concerns about any positions advertised on this site please contact the employer, notifying us that you have done so.